Track Your Order

Terms of Service

Last Updated: September 14, 2026

INTRODUCTION

Welcome to Liufacai.

These Terms of Service ("Terms") apply to your access to and use of liufacai.com, including our online store, products, services, website content, features, applications, and related tools (collectively, the "Services").

Throughout these Terms, the words "Liufacai," "we," "us," and "our" refer to the business operating this website.

Our online store is hosted on Shopify, which provides the e-commerce technology and infrastructure used to operate our store.

By accessing our website, browsing our products, creating an account, placing an order, or otherwise using our Services, you agree to these Terms and any other policies or notices referenced on our website, including our Privacy Policy and Return & Refund Policy.

If you do not agree with these Terms, please discontinue your use of our Services.


1. ELIGIBILITY AND ACCOUNT RESPONSIBILITIES

By using our Services, you represent that you are legally permitted to enter into an agreement in your jurisdiction.

If you allow a minor under your supervision to use our website or Services, you are responsible for that individual's activities and compliance with these Terms.

Certain website functions or purchasing activities may require you to provide information such as:

  • Your name

  • Email address

  • Billing information

  • Shipping details

  • Payment information

You agree that information submitted to us will be accurate, complete, and kept reasonably up to date.

If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for activities conducted through your account.

Accounts may not be sold, leased, transferred, or assigned to another person or organization without our prior authorization.


2. PRODUCTS AND PRODUCT INFORMATION

We make reasonable efforts to ensure that product descriptions, photographs, specifications, pricing information, and other product details presented on liufacai.com are accurate.

However, the appearance of a product shown online may differ slightly from the actual product because of factors such as:

  • Screen settings

  • Display resolution

  • Browser configuration

  • Device type

  • Lighting or photography conditions

Accordingly, we do not guarantee that the colors, appearance, or visual representation of a product will exactly match what you see on your particular device.

Product descriptions, specifications, availability, and other information may be changed, corrected, or removed at any time without prior notice.

We may also, at our discretion:

  • Discontinue products

  • Limit the quantity available for purchase

  • Restrict sales to particular locations

  • Limit purchases by certain customers

  • Decline to provide Services where reasonably necessary


3. ORDERS AND ACCEPTANCE

Submitting an order through our website constitutes your request to purchase the selected products.

An order is not considered fully accepted until payment has been successfully processed and an order confirmation has been issued.

Liufacai reserves the right to review, refuse, limit, modify, or cancel an order when appropriate.

Reasons for declining or canceling an order may include, but are not limited to:

  • Product availability

  • Incorrect pricing or product information

  • Suspected fraudulent activity

  • Payment authorization problems

  • Verification concerns

  • Technical or operational issues

  • Other circumstances requiring cancellation or limitation

If we cancel or make a material change to an order, we may attempt to contact you using the information supplied during checkout.

Refunds, replacements, and claims relating to an order are handled according to our applicable Return & Refund Policy.

Unless otherwise stated, products purchased through Liufacai are intended for personal use and are not purchased for unauthorized commercial resale.


4. PRICES, PAYMENTS, AND BILLING

Product prices displayed on our website may be changed at any time without advance notice.

The price applicable to your purchase will generally be the price shown when the order is submitted and reflected in the applicable order confirmation.

Unless specifically stated otherwise, additional charges may apply, including:

  • Shipping costs

  • Applicable taxes

  • Customs charges

  • Import duties

  • Brokerage or handling charges

Promotional pricing, discounts, bundles, and other special offers may be subject to additional terms and conditions.

You agree to provide valid and current billing and payment information when completing a transaction.

By submitting payment information, you confirm that:

  • You are authorized to use the selected payment method;

  • The information provided is accurate; and

  • The applicable payment provider may process and authorize the transaction.


5. SHIPPING AND DELIVERY

Any shipping timeframes or delivery estimates displayed on our website are estimates only and are not guaranteed delivery dates.

Actual delivery times may be affected by circumstances outside our reasonable control, including:

  • Customs inspections or processing

  • Carrier delays or service interruptions

  • Severe weather

  • Government actions

  • Transportation disruptions

  • Other unforeseen events

To the extent permitted by applicable law, Liufacai is not responsible for delays caused by circumstances beyond our reasonable control.

Unless otherwise required by applicable law, risk of loss or damage may transfer to the customer when the order is handed over to the applicable shipping carrier.


6. INTELLECTUAL PROPERTY

All materials made available through our Services may be protected by intellectual property laws.

This includes, without limitation:

  • Text and written content

  • Product descriptions

  • Photographs and images

  • Graphics

  • Logos

  • Videos

  • Website layout and design

  • Trademarks

  • Other visual or creative materials

Such content may belong to RMH HONG KONG LIMITED, Shopify, or the respective owners and licensors of that material.

You may access and use our website for personal and lawful purposes.

Unless you receive prior written permission, you may not:

  • Copy website content

  • Reproduce materials

  • Modify or adapt content

  • Republish materials

  • Distribute website content

  • Sell or commercially exploit our materials

  • Use our intellectual property in an unauthorized manner

All rights not expressly granted under these Terms remain reserved.


7. THIRD-PARTY SERVICES AND TOOLS

From time to time, our Services may include access to applications, integrations, features, or other tools supplied by third parties.

These services may be provided on an "as available" or "as is" basis.

We do not necessarily control or maintain third-party tools and do not guarantee their availability, functionality, security, or performance.

Your use of third-party services or tools is subject to the applicable terms and policies of those third parties and is undertaken at your own discretion.


8. EXTERNAL WEBSITES

Our website or Services may contain links to websites, applications, or other online resources operated independently by third parties.

We do not control those external services and are not responsible for:

  • Their content

  • Privacy practices

  • Products or services

  • Security

  • Availability

  • Accuracy of information

Following an external link is your choice, and your use of any third-party website is subject to that website's own terms and policies.


9. SHOPIFY

Our online store is operated using Shopify's e-commerce platform.

Shopify provides the technical infrastructure that allows us to operate our online store; however, purchases made through liufacai.com are transactions between you and RMH HONG KONG LIMITED.

To the extent permitted by law, Shopify and its affiliates are not responsible for matters relating specifically to our products or customer transactions, including:

  • Product quality

  • Product descriptions

  • Customer support

  • Shipping

  • Refunds

  • Order fulfillment

  • Transactions between you and our store

You acknowledge that Shopify is a third-party platform provider and not the seller of products purchased from our store.


10. PRIVACY

Your use of our Services is also subject to our Privacy Policy, which explains how information may be collected, used, processed, and protected.

By using our website, you acknowledge the data practices described in that policy.

Because our store operates through Shopify and other service providers, certain information may be processed by Shopify and other third parties as necessary to provide website, payment, fulfillment, analytics, security, and related services.


11. CUSTOMER REVIEWS AND SUBMISSIONS

If you voluntarily submit reviews, comments, suggestions, photographs, feedback, or other materials to Liufacai, you grant us a worldwide, royalty-free, non-exclusive, transferable license to use, reproduce, modify, publish, display, distribute, and otherwise utilize that content for lawful business purposes, including operational, promotional, and commercial purposes.

You represent that any content you submit:

  • Is lawful and truthful;

  • Does not violate the rights of another person or organization;

  • Does not infringe copyrights, trademarks, privacy rights, or other third-party rights; and

  • Does not contain unlawful or harmful material.

We reserve the right to remove or decline to publish submitted content when we believe it violates these Terms or applicable law.


12. WEBSITE ERRORS AND INFORMATION CORRECTIONS

Information published on our website may occasionally contain typographical mistakes, inaccuracies, outdated information, or other errors.

We reserve the right to correct or update information at any time, including:

  • Product descriptions

  • Prices

  • Availability

  • Promotional information

  • Specifications

  • Other website content

Where appropriate, we may also cancel or modify an order affected by a material error, including after an order has been submitted.

We are not obligated to update every piece of information immediately unless required by applicable law.


13. PROHIBITED USES

You agree not to use our Services for unlawful, fraudulent, abusive, or unauthorized purposes.

Prohibited activities include, without limitation:

  • Violating applicable laws or regulations

  • Infringing intellectual property rights

  • Introducing malware, viruses, or malicious code

  • Attempting to harm or harass other individuals

  • Providing intentionally false information

  • Engaging in fraudulent transactions

  • Scraping or systematically collecting website data without authorization

  • Sending spam or unsolicited communications

  • Attempting to bypass or interfere with website security

  • Disrupting the operation of our website or Services

If you violate these Terms, we may restrict, suspend, or terminate your access to our Services.


14. SUSPENSION AND TERMINATION

We may suspend or terminate your access to all or part of our Services when we reasonably determine that such action is necessary, including in connection with violations of these Terms or applicable law.

Termination or suspension does not eliminate obligations or liabilities that arose before the termination took effect.

Provisions that by their nature should continue after termination will remain effective.


15. DISCLAIMER OF WARRANTIES

To the maximum extent permitted by applicable law, our Services and products are provided on an "AS IS" and "AS AVAILABLE" basis.

We make no warranties, representations, or guarantees, express or implied, except where such warranties cannot legally be excluded.

To the extent permitted by law, we disclaim implied warranties including warranties of:

  • Merchantability

  • Fitness for a particular purpose

  • Non-infringement

  • Accuracy

  • Reliability

We do not guarantee that the website or Services will always be available, uninterrupted, secure, timely, or free from errors.

Nothing in these Terms is intended to exclude or limit any consumer rights or legal protections that cannot lawfully be excluded.


16. LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, RMH HONG KONG LIMITED and its related parties will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from or relating to:

  • Your use of our website or Services

  • Products purchased through our store

  • Website interruptions

  • Loss or corruption of data

  • Loss of profits or business opportunities

  • Transaction-related disputes

  • Other circumstances connected with your use of our Services

Nothing in these Terms excludes liability that cannot legally be excluded or limited under applicable law.


17. INDEMNIFICATION

To the extent permitted by applicable law, you agree to defend, indemnify, and hold harmless RMH HONG KONG LIMITED, together with its affiliates, employees, contractors, service providers, and business partners, from claims, liabilities, damages, losses, costs, and expenses arising out of or related to:

  • Your violation of these Terms

  • Your improper or unauthorized use of the Services

  • Your violation of another person's or entity's rights

  • Your unlawful conduct in connection with our website


18. SEVERABILITY

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision will be enforced to the maximum extent permitted by law where possible.

The remaining provisions will continue to remain in effect.


19. GOVERNING LAW AND DISPUTE RESOLUTION

These Terms shall be interpreted and governed to the extent applicable under the laws of the United States, without regard to conflict-of-law principles.

Before pursuing formal legal proceedings concerning a dispute related to these Terms or our Services, the parties agree to first attempt to resolve the matter informally.

For this purpose, please contact:

emma.walker@liufacaishop.com

The parties will make reasonable efforts to resolve the matter through good-faith communication for a period of 30 days before initiating formal proceedings, where permitted by applicable law.


20. COMPLETE AGREEMENT

These Terms, together with the other policies and notices published on liufacai.com, constitute the agreement governing your use of our Services, except where additional terms expressly apply to a particular product, service, or transaction.

If a specific agreement or policy conflicts with these Terms, the applicable specific terms may control to the extent stated therein.


21. TRANSFER OF RIGHTS

We may transfer, assign, or delegate our rights and obligations under these Terms in connection with our business operations, corporate restructuring, sale of assets, or other lawful business purposes.

You may not assign or transfer your rights or obligations under these Terms without our prior written consent.


22. CHANGES TO THESE TERMS

We may revise these Terms from time to time to reflect changes to our Services, business practices, or legal requirements.

When changes are made, the updated version will be posted on this page together with a revised Last Updated date.

Your continued use of the Services after updated Terms are posted constitutes acceptance of the revised Terms, to the extent permitted by applicable law.


23. CONTACT INFORMATION

If you have questions regarding these Terms of Service, please contact us using the information below.

Company Name:
RMH HONG KONG LIMITED

Business Address:
ROOM 803, TUNG HIP COMMERCIAL BUILDING
248 DES VOEUX ROAD CENTRAL
HONG KONG

Email:
emma.walker@liufacaishop.com

Website:
liufacai.com